Creating a seamless experience for customers across all retail channels is now the common pursuit of the most successful retailers in this changing time. However, this is easier said than done and why is it the case? Read more on the discussion with CEO Brian Walker's insightful inputs here: http://ow.ly/9Dld50FNQsi If you're interested in the topic, explore further with Brian's latest blog: https://bit.ly/3lLzgon #omnichannel #omnichannelretail #ecommerce #frictionless
Anastasia Lloyd-wallis’ Post
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Looking forward to seeing everyone on Tuesday
The Australian Retail Innovators Awards are fast approaching, and we're filled with anticipation! Recognized as the leading event in the retail sector, it highlights our distinguished finalists and brings to light the newest advances in retail innovation. We eagerly await the opportunity to reveal the winners with you on Tuesday! Tell us in the comments what you're looking forward to the most at this year's ARI Awards! 👇 Brian Walker Anastasia Lloyd-wallis Retail Doctor Group Retail Fest #retailawards #retailinnovations #retailleaders #retailfest #goldcoast
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I am excited to be presenting at RetailFest Aus next week. Join me on wednesday 17th at 3.30pm where we will delve into how to build a community of loyalists. I will be joined by Scott Goodman and Viv Conway where we will delve into how to transform customers into devoted fans. See you there Retail Doctor Group Retail Global #retailfest #retail #consumerinsights #knowyourcustomer
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Delighted to be one of the judges at this years VIP APAC awards. Great to see all of the submissions. Looking forward to seeing the winners announced at the awards Retail Doctor Group
Meet Anastasia Lloyd-wallis, one of our VIP Awards APAC judges this year. Head of Insights at Retail Doctor Group, she has been growing and broadening the consumer insights division of RDG, developing a unique and proprietary approach to help retailers understand their customers better than ever. Don’t forget to secure your ticket to join us 15 April for a night to remember! https://lnkd.in/gri2tqx #VIPAwards #VIPAwardsAPAC #Partnership #Innovation #VendorsinPartnership Vicki Cantrell Julie Mathers OLIVIA CARR Marcus Murphy Rob Godwin Trevor Stitt Ashlee Aldridge Nathan Bush Ashley Hudson Reach Partners ™ Retail Global Luke Rowohlt Andrew Wells Dylan DiPierdomenico Courtney Byrne Emma Scullion
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Great story on customer loyalty on Channel 9 last nine based on our research in partnership with Pureprofile The research shows how customers are more loyal now, and a retailers brand is one of the main reasons. With loyalty programs influencing 45% of consumers to visit more often. Our research will be released shortly - Follow Retail Doctor Group to be the first to get a copy or reach out to me. Kate Richards #customerloyalty #retail #loyalty
Our COO and Head of Consumer Insights Anastasia Lloyd-wallis was interviewed by 9News yesterday, unveiling her research and insights into the current status of Australian loyalty programs. Retail Doctor Group survey, in partnership with Pureprofile, sampled over 1,000 consumers and discovered an 18% increase in the usage of loyalty programs over the last year. Click below to watch invaluable insights on customer loyalty, and stay tuned for our Customer Loyalty Whitepaper, set to be released in two weeks! #customercentricity #australia #australiaretail #customerloyalty #trust #customerconnection #9news #retail #everydayrewards #flybuys #myerone
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If you havent nominated your business yet or one of your clients- now is the time! It only takes a few minutes All finalists recieve a ticket to RetailFest conference and nominated for Global Retail Innovations Awards - Get your brand on the global stage #retail #retailawards #innovativeretail
The Clock is Ticking: Only 2 days left! Seize the chance to be celebrated globally. Enter Australia's most distinguished retail awards, available in seven competitive categories. Finalists are awarded a free entry to the Retail Fest in Gold Coast and the unique opportunity to have their success story recognised internationally through our extensive network of over 20+ country partners. Time is running out – NOMINATE your business now to shine on a global stage. Link to nominate in comments
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Delighted to be speaking at Retail Therapy presented by @reedgiftfairs and @Lifeinstyle. If you're a retailer, designer or stylist make sure you're registered to attend either event then book in for your free Retail Therapy sessions. Reed Gift Fairs | Life Instyle 18 - 21 February ICC Sydney Trade only. #RetailTherapySydney #reedgiftfairs #lifeinstyle #weloveretail
I'm speaking at Reed Gift Fairs & Life Instyle Sydney 2024
invt.io
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Understanding how conumer and retail trends will impact your business is vital However knowing exactly what action to take with this data is more important otherwise it becomes just interesting facts. Understanding the insights and how this drives your operational strategy is key. Talk to RDG how how to indentify the insights that will make notciable change for your business #customerinsights #consumertrends #retail
We're proud to share our latest article crafted by the RDG team, with insights from our CEO Brian Walker and Head of Insights Anastasia Lloyd-wallis. Highlighting a shift towards 'Community Inclusion & Engagement,' our 'Future of Australian Retail' survey reflects the growing consumer demand for trust and connection with brands, emphasising the need for retailers to forge genuine relationships beyond transactions as we approach 2024. #2024trends #retail #communityengagement #branding #retailer
Future of Australian Retail: 2024 and Beyond – Trend 7 (Community Inclusion & Engagement)
Retail Doctor Group on LinkedIn
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Still time to get your tickets for next week where we will delve into how to grow loyal customers. Our research is showing that as consumer sentiment is lower they shopping with brands they trust, so the importance of having an emotional connection with your customers could not be higher Join us Feb 15th 7.30am #retail #retailtrends #customerloyalty
Ever pondered the real depth of customer loyalty? With 42% of Australians feeling undervalued by loyalty programs, the gap between customer expectations and rewards offered is evident. It's imperative for retailers to deeply understand their customers' demographics and align their brand accordingly. Discover how at the State of the Nation event on February 15th at 7:30 AM, where leading Australian retail professionals will share their strategies for creating more meaningful loyalty programs. Register now: https://lnkd.in/gzeJV-uZ #retaildoctorgroup #customer #customerloyalty #brandingstrategy #loyaltyprograms #australianretail #retail
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Join us next week at our State of the Nation Breakfast event to discuss how to grow your customer loyalty, ultimately increasing frequency of customer visitation, word of mouth and customer love. Our recent research shows the importance of creating a brand that customers truly love, and the large driver this has on word of mouth (which is now one of the top 3 drivers of customer decision to purchase in all retail sectors) Get your ticket now #retailtrends #customerloyalty #customerinsights
Are you among the retailers frustrated by the fact that 42% of Australians feel unrewarded by loyalty programs? It's time for a change. At our State of the Nation event on February 15th at 7:30 AM, Australia's top retail experts will share insights on transforming your rewards program into one that genuinely values customers. Elevate your brand's loyalty scheme to one that inspires true customer allegiance. Act now—register today: https://lnkd.in/gzeJV-uZ #retaildoctorgroup #customer #customerloyalty #brandingstrategy #loyaltyprograms #australianretail #retail
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Each year we are reviewing all of the work and research we do to really understand what trends are coming and what trends are not going away! The below article gives deep insight into one of the trends we see as here to stay. However the main issue about trends is - "So What - what can i do about it?" Not all trends are relevent for all businesses and more importantly by jumping onto a trend it doesnt guarantee you increased sales or conversions. You need to understand what trends are relevent for your customers, your market and your business! #consumerinsights #consumertrends #retailtrends
We're excited to share our latest article crafted by the RDG team, with insights from our CEO Brian Walker and Head of Insights Anastasia Lloyd-wallis. Our 'Future of Australian Retail' survey unveils a compelling shift towards 'Hybrid Lifestyles,' with a notable 34% of Australians choosing the flexibility of remote work, outpacing the global trend. This reflects a significant move towards integrating work and life seamlessly, reshaping Australia's retail scene as we head into 2024. Looking to refine your retail strategy for 2024? Our Insights team is ready to help. Contact us at businessfitness@retaildoctor.com.au or call 02 9460 2882.
The Future of Australian Retail: 2024 and Beyond – Trend 6 (Hybrid Lifestyles)
Retail Doctor Group on LinkedIn
