We're thrilled to announce that The GPT Group, one of Australia’s largest property groups, has been awarded the Marketing & Brand category at the 2024 Australian Retail Innovators Awards. This accolade specifically acknowledges the GPT Group's innovative ‘Summer in the City’ campaign, which dramatically positioned Melbourne Central as the ‘must do’ retail experience, rooted in counter-culture and designed as an essential destination in the Melbourne shopping journey. The GPT Group's marketing team went on to engineer an exclusive merchandise range that amplified the social buzz, cementing their competitive differentiation in an incredibly competitive Christmas shopping environment. This could be you! Read more about the Australian Retail Innovators awards, nominees, and winners here: https://lnkd.in/dUUTRaqJ Get Business Fit today! Learn more about innovating your business services and enhancing your customer experience. Contact the Retail Doctor Group now at businessfitness@retaildoctor.com.au Brian Walker Anastasia Lloyd-wallis Simon Neilson Ebeltoft Group #ARIAwards2024 #FranchiseExcellence #RetailInnovation #SustainableRetail #AustralianBusiness #FitForBusiness #RetailDoctorGroup #GPTGroup #MelbourneCentral
About us
Retail Doctor Group is an expert multi channel retail consulting company specialising in the implementation of consumer insights led strategy and building of 'business fitness' to increase sales, productivity, profitability and wealth. Please visit www.retaildoctor.com.au or contact one of our team to find out how we can make your retail business 'fit for business': businessfitness@retaildoctor.com.au | +61 2 9460 2882 Check out our exclusive events: https://retaildoctor.com.au/events/
- Website
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http://www.retaildoctor.com.au
External link for Retail Doctor Group
- Industry
- Retail
- Company size
- 2-10 employees
- Headquarters
- Milsons Point
- Type
- Privately Held
- Founded
- 2005
- Specialties
- Expert Retail Advice and Support, Executive Coaching, Retail Operations, Mystery Shopping, Retail Training, and Research and Consumer Insights
Locations
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Primary
PO Box 209
Milsons Point, 2061, AU
Employees at Retail Doctor Group
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Ben Cook
I build brands and grow revenue | Technology Visionary & Disruptor | Strategic Executive | Digital Trailblazer | Servant Leader | Entreprenuer |…
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Brian Walker
Brian Walker is an Influencer Chairman & Founder @ Retail Doctor Group | Strategy Advisory,Operations and Training We build market leading double digit growth retail channels.
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Peter Sheppard
Senior Deployment Consultant at Retail Doctor Group
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David Kindl
Advisor at Retail Doctor Group
Updates
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Chairman & Founder @ Retail Doctor Group | Strategy Advisory,Operations and Training We build market leading double digit growth retail channels.
https://lnkd.in/gdrF54pa The stage three tax cuts, which come into effect on July 1, are expected to deliver a 1.4 per cent to 1.5 per cent increase in real household disposable income. Treasurer Jim Chalmers has also flagged additional cost-of-living support in the May budget. While inflation is proving surprisingly persistent, Oxford Economics Australia head of macroeconomic forecasting Sean Langcake said the tepid retail sales figures confirmed consumer demand was very restrained. “Considering the brisk pace of population growth, this is a very soft trend,” Mr Langcake said. However, he agreed the broader outlook for consumer spending would improve this year as real wages continued to picked up. “But for now, strong price inflation for essentials like health and education and higher rent and mortgage costs are still putting the squeeze on household budgets and discretionary spending.”
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Welcome to our Wednesday Blog Insights Day! This week, we're excited to present our latest proprietary research article, led by our Head of Consumer Insights Anastasia Lloyd-wallis, in partnership with Pureprofile. Are you looking to build a customer loyalty program for your business or aiming to enhance consumer loyalty? This must-read article offers valuable insights from the 2024 Australia Customer Loyalty Report, highlighting consumer behaviours and trends. Don't miss out on the insights that could redefine your approach to customer loyalty! Don't forget to download our 2024 Consumer Loyalty Whitepaper for a full read: https://lnkd.in/gKp2pg3t Anastasia Lloyd-wallis Pureprofile Ebeltoft Group Brian Walker Retail Doctor Group #consumer #consumerloyalty #marketresearch #loyaltyprograms #australia #australiaretail #retail #omichannel
The Importance of Omnichannel Marketing in Australian Retail
Retail Doctor Group on LinkedIn
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We're pleased to present our April Retail Newsletter! Check out our latest Retail Doctor Group News and learn about everything that's happening in the world of retail and what to expect for the future. Click to read now! Anastasia Lloyd-wallis Brian Walker Ebeltoft Group Pureprofile #retail #newsletter #aprilretail #retailinsights #austrlianretail #retaildoctorgroup
RDG News | 2024 April
Retail Doctor Group on LinkedIn
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We're pleased to announce that our CEO Brian Walker will be joining as a panelist in the upcoming 'In-Conversation Webinar Series: Retailing in the Trenches...How to Navigate Challenging Trading Conditions.' This event will take place on Thursday, May 2, 2024, from 8 AM to 9 AM AEDT. Register now: https://lnkd.in/g5KUamJY #retaildoctorgroup #retention #acquisition #customerlifetimevalue #points4purpose #loyalty
With over 18 years of experience as the CEO and Founder of Retail Doctor Group, Brian Walker is a leading retail consultant, advisor, and speaker who helps businesses achieve optimal performance and growth in the dynamic and competitive retail industry. This webinar is for marketers seeking a deeper understanding of their impact on brand value and how to navigate the current challenging retail environment. Brian will provide actionable strategies for navigating the current business challenges and provide insights on the importance of driving customer value to ensure sustainable success. Join us along with Adam Posner, CEO, of The Point of Loyalty, and Daniel Kydd, Partnership Lead of Tyro Payments, who will add their valuable insights and reveal the do's and don'ts in our ever-evolving retail landscape. Register now and save the event to your calendar: https://hubs.la/Q02ty1R30 #retention #acquisition #customerlifetimevalue #points4purpose #loyalty
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We are delighted to announce that CouriersPlease, a pioneering force in retail logistics, has been awarded the Franchise Excellence category at the 2024 Australian Retail Innovators Awards. This accolade reflects their outstanding ability to blend innovative delivery solutions with robust franchise operations. CouriersPlease has redefined retail logistics by introducing tailored solutions that significantly enhance customer interactions and operational efficiency. Their commitment to franchise excellence is evident in their deployment of electric delivery vans and development of high-tech depots, all aimed at reducing environmental impact and improving service quality. Eager to learn more?Download here: https://lnkd.in/g5KUamJY Wondering how to innovate your business services? Contact us at businessfitness@retaildoctor.com.au to discuss how we can help you enhance your customer experience. Brian Walker Anastasia Lloyd-wallis Simon Neilson Ebeltoft Group #ARIAwards2024 #FranchiseExcellence #RetailInnovation #SustainableRetail #AustralianBusiness
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Remember your last experience purchasing a bed frame and mattress? The time spent cleaning up the packaging and assembling the bed? We are proud to announce that Koala, the winner of the Customer Experience category at the 2024 Australian Retail Innovators Awards, has transformed the way we think about furniture delivery. Koala understands customer pain points and has developed an innovative delivery strategy that offers a hassle-free purchasing experience. With Koala, you can expect fast delivery alongside premium options that include furniture assembly and cleanup, leaving your room spotless. Curious about the details of Koala's innovations? Download more information here: https://lnkd.in/gHgREdtk Wondering how to innovate your business services? Contact us at businessfitness@retaildoctor.com.au to discuss how we can help you enhance your customer experience. Brian Walker Anastasia Lloyd-wallis Simon Neilson Ebeltoft Group #customerexperience #delieveryinnovation #retailinnovation #retail #austrlianretail
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Welcome to Our Wednesday Blog Insights Day! We're pleased to present our latest insights, meticulously prepared by the RDG team with valuable contributions from our global partners at the Ebeltoft Group. This edition features perspectives from our CEO, Brian Walker, and our Head of Insights, Anastasia Lloyd-wallis. The focus of this article is on the emerging "value-driven consumer" — a discerning group reshaping the rules of engagement with brands. These consumers demand more than transactional relationships; they seek authentic connections, ethical practices, and brands that echo their personal values with a clear sense of purpose. #WednesdayWisdom #RetailInnovation #DigitalTransformation #RDGInsights #RetailTrends #BusinessStrategy #IndustryInsights #valuedriven #consumerexperience
Future of Australian Retail: 2024 and Beyond – Trend 14 (Value-Driven Consumer)
Retail Doctor Group on LinkedIn
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🎙️ Retail Doctor Group | New Podcast Episode Alert! 🎙️ In this episode, our CEO Brian Walker engages in a conversation with Judy Coomber, the CEO of Peter Alexander and the winner of the 2024 Australian Retail Innovators Awards in the Inspiring Retail Leaders category. Judy explores how teamwork and customer feedback drive innovation, emphasizing the necessity for innovation to produce commercial results. She also delves into cultivating a corporate culture that embraces risk-taking and discusses the supportive role of technology in business development. We hope you enjoy this enlightening conversation! Would you like to discuss your thoughts on retail innovation with Brian Walker? Please email brian@retaildoctor.com.au to schedule a chat. Listen now here: 🌐 RDG Website: https://lnkd.in/gQtqDWtK 🎙️ Spotify: https://lnkd.in/gQJHZBNj 🎙️ Apple: https://lnkd.in/gJ_-Zyra 🎙️ Google Podcasts: https://lnkd.in/g5zFTNhQ Ebeltoft Group Retail Doctor Group #retail #retaildoctorgroup #podcast #retailinnovation #austrlianretail
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Are you aware of the significant impact loyalty programs have on businesses? Explore the latest findings with our 2024 Consumer Loyalty Whitepaper, a collaborative effort with Pureprofile that investigates how loyalty programs influence consumer behaviour. Interested in downloading the whitepaper? Click here for more details: https://lnkd.in/gKp2pg3t Looking for customised insights on consumer behaviour for your company? Please contact Anastasia Lloyd-wallis at anastasia@retaildoctor.com.au to set up a consultation. Anastasia Lloyd-wallis Pureprofile Ebeltoft Group Brian Walker Retail Doctor Group #consumer #consumerloyalty #marketresearch #loyaltyprograms #australia #australiaretail #retail"